What we do for customer satisfaction
Switchgear and control systems must be able to function around the clock. We offer you a comprehensive service package to ensure that your NATUS products always deliver the maximum in performance.
Our services include not only the assembly and commissioning of our plants, but also servicing and preventative maintenance to minimise the risk of outage and maximise plant availability.
As a specialist in low and medium-voltage technology, distributed control systems (DCS) and machinery control systems, we develop a service and maintenance plan that is appropriate for the budget and timescale and specific for the customer and the system. Our range of services extends from inspection, maintenance and retrofitting work, to service and maintenance contracts, spare parts, on-site service, advice and optimisation, plus support for your NATUS products throughout the entire life cycle.
You can reach us at any time via our 24-hour service hotline: +49 651 1449 555. During regular working hours (Monday to Friday, 8am to 5pm), you can get additional support from our experts. They can also be reached via the following email address: service@natus.de.
